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1 Teal, Thomas;Reichheld, Frederick F. The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value
Boston, Massachusetts, U.S.A. Harvard Business School Pr 1996 0875844480 / 9780875844480 13th Print Hard Cover Fine  Fine Signed by Author
Black boards, in fine d.j. SIGNED BY AUTHOR on dedication page. How to grow your business, improve productivity, measure vallue, create intellectual capital, maximize shareholder value and build strategic advantage.  
Price: 125.00 USD
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